Data Deletion Request
Request Deletion of Your Personal Data
At OptimReach, operated by MetaGrad Labs Private Limited, we respect your privacy and provide you with the ability to request deletion of personal information associated with your use of our services.
If you have used OptimReach, including through WhatsApp or other integrated services, you may request deletion of your personal data from our systems.
How to Request Data Deletion
To request deletion of your personal data, please contact us using the details below:
Email: OptimReach@metagrad.in
Phone: +91 8102775670
Please include the following information in your request:
- Your full name
- Email address or phone number associated with your OptimReach account
- A brief description of your request
- Any other information that may help us identify your account
For security purposes, we may request additional information to verify your identity before processing the deletion request.
What Happens After Your Request?
Once we receive and verify your request:
- We will review the request and verify your identity where necessary.
- We will identify the personal data associated with your account.
- We will delete or anonymize eligible personal data in accordance with applicable laws and our data-retention requirements.
- We will notify you once the request has been processed.
Some information may need to be retained where required by law, for legitimate business purposes, to resolve disputes, prevent fraud, enforce agreements, or comply with legal obligations.
Third-Party Services
If you have interacted with OptimReach through third-party platforms or services, such as WhatsApp or Meta services, deletion of data held by those third parties may also require you to submit a separate request directly to the relevant third-party service.
Contact Us
For questions regarding data deletion or privacy, please contact:
MetaGrad Labs Private Limited
Email: OptimReach@metagrad.in
Phone: +91 8102775670
For more information about how we collect, use and protect personal information, please see our Privacy Policy.