WhatsApp ordering automation for wholesale businesses
Give wholesale buyers a clear way to enquire, share quantities and reorder while your sales team keeps pricing and customer history organized.
Customer journey
A clearer path from enquiry to outcome.
01
Catalogue sharing
02
Price enquiry
03
Bulk order capture
04
Sales handoff
05
Repeat ordering
What improves
Make every business conversation easier to act on.
- Shorten the path from enquiry to quotation
- Reduce repetitive order entry
- Keep account conversations visible to the whole team
Explore more industry workflows
See how OptimReach fits different customer journeys.
Frequently asked questions
Useful answers before you get started.
What can OptimReach automate for wholesale?
OptimReach can support the wholesale customer journey with enquiry capture, routing, follow-up, customer context and the workflows listed on this page.
Can a team combine automation with human support?
Yes. Automated steps can handle repeatable questions and actions while team members take over when a customer needs personal help or a decision.
How do we see whether this workflow fits our business?
Book a demo to walk through your current customer journey, identify the highest-value automation opportunities and discuss an appropriate implementation plan.